How Does It Work When I Purchase An Item?
When you are shopping on Walls of Your Cave, you’re seeing items listed by a variety of sellers. When you select an item, you’ll see the individual seller of the item and have the option to view their profile. Once you’ve completed the checkout process, the order will be transmitted to the specific seller and they will ship you the item you’ve purchased.
How Do Shipping Charges Work?
To protect both buyers and sellers, all items have a specific flat-rate fee based on the item category. This ensures that prices for items in similar categories can be viewed on a level playing field. Shipping charges are as follows:
Pins – $4.95
Magnets – $4.95
CDs & DVDs – $6.95
T-Shirts – $7.95
Other Merchandise – $7.95
Vinyl – $9.95
Posters – $9.95
When Will I Receive My Item?
Sellers on Walls of Your Cave are required to ship items within three business days of purchase. Delivery times will vary based on the geographic location of the buyer and seller.
What Do I Do If There Is A Problem With My Item?
Once you’ve received an item from a Walls of Your Cave order, please inspect the item thoroughly as soon as possible. If the item is unsatisfactory for any reason, please contact Walls of Your Cave customer service as soon as possible. Do not contact the vendor directly. Walls of Your Cave will serve as a mediator between the buyer and seller to resolve the dispute in a fair manner for both parties. All decisions by Walls of Your Cave will be final. To protect all parties, buyers must notify Walls of Your Cave about an issue with an item purchased within 10 business days in order for Walls of Your Cave and the selling party to be able to resolve the issue.
What is the "WOYC Service Fee"?
In addition to the item price and shipping charges assessed by the vendor selling each item, there is a small service fee added to each order. This fee covers Walls of Your Cave’s server space and website maintenance, customer service, dispute resolution, and other costs associated with hosting this online marketplace.
Why Is The Item I Want So Expensive?
Walls of Your Cave is an open marketplace where artists, collectors, and anyone else can list items that they’d like to sell for any price they wish. All prices are set by the individual seller. Walls of Your Cave is not responsible for the price of any item listed. Walls of Your Cave does suggest visiting Expresso Beans to research the value and current pricing trends for anyone buying or selling a rare, limited edition piece of art.